Delivery & Returns Policy

Delivery

Free Shipping on all orders of R500 or more, within South Africa.  4 – 7 days

R150 – Express Shipping to major centres only within South Africa. 1 – 3 days

R100 Shipping on orders less than R500, within South Africa.  4 – 7 days

R350 International Shipping, up to 3 items.  2 – 3 weeks

If your goods cannot be delivered within the timeframe specified, we will notify you and remedy the situation as quickly as possible.

NB: Please note, if you stay in a remote location, like a farm, or on a mine, in a military base, harbour, etc there may be an additional surcharge for delivery, or delivery will take place at the nearest depot. In such cases you will be notified before the goods are sent.

Returns

As we pride ourselves in offering quality product, we trust that you will be happy with your purchase!  But if for some reason you are not satisfied, please return your item in it’s original packaging, within 7 days of receiving it.  Only items that are in perfect condition and ready for resale will be accepted.  Once and item has been returned and checked by us, it can either be exchanged or refunded.

Apologies, returned goods are couriered at your expense, unless faulty.

In the extremely rare case of a faulty product, please contact us immediately via email, explain the fault, including images if possible, and we will sort it our to the best of our ability.  Offering either a replacement, or repairs, or whatever seems applicable under the circumstances.

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